Privacy Notice

1. Who we are

Operations in Mexico are carried out by GIMAN GROUP GM, S.A.P.I. de C.V. (Calle Río Pánuco 227, Col. Del Valle, San Pedro Garza García, N.L. 66220, Mexico). If you are in Mexico, the Spanish-language Aviso de Privacidad issued under the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) applies to you.

2. Information we collect

When you use the contact form or the contact pop-up on this site, or write to us by email, phone or WhatsApp, we may collect:

• Identification and contact details: full name, email address, phone number.
• Business details: company and role, when you provide them.
• Request details: your requirement, comments or message, and any technical information you choose to share about your project (for example unit, turbine frame or outage window).
• Usage data collected by cookies and analytics tools (see section 7).

We do not intentionally collect sensitive personal information. Please do not include it in forms or messages.

3. How we use it

• To respond to and follow up on your request for information, availability or a quotation.
• To establish and manage a business relationship: proposals, quotations, contracts, purchase orders, service delivery, invoicing and collection.
• To meet legal, tax and compliance obligations, including supplier onboarding on our customers’ procurement portals.
• With your permission or where allowed by law, to send you information about GIMAN services, products, technical updates and events. You can opt out at any time by writing to info@giman.com.
• To produce aggregated statistics about the use of the site and the quality of our service.

4. Sharing of information

We do not sell your personal information. We share it only: (a) with companies of the GIMAN group (including GIMAN GROUP GM in Mexico) when needed to handle your request, under the same privacy standards; (b) with service providers that host our website, email and analytics tools and process data only on our instructions; and (c) with authorities or other parties when required by law, legal process or to protect our rights.

5. Retention and security

We keep personal information for as long as necessary to fulfil the purposes described above and to comply with applicable legal obligations. We apply reasonable administrative, technical and physical safeguards to protect it against loss, misuse and unauthorized access, alteration or disclosure.

6. Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, to stop sending you marketing communications, or to limit how we use your information. Send your request to info@giman.com with your name, a way to reach you and a description of what you are asking. We will verify your identity and respond within the time frames required by applicable law. Depending on where you live, you may have additional rights under local privacy laws; we will honor them as required.

7. Cookies and analytics

This site uses first-party and third-party cookies (Google Analytics and Google Tag Manager) to operate, to remember your language and to measure site usage in aggregate (pages visited, time on site, device and approximate location). These tools may collect your IP address and browser identifiers. You can disable cookies in your browser settings; some features of the site may then stop working properly.

8. Children

This site is intended for businesses and industry professionals. We do not knowingly collect information from children.

9. Changes to this notice

We may update this notice to reflect changes in the law, in our practices or in our services. Changes will be posted on this page with a new “last updated” date.

By submitting any form on this site and ticking “I accept the Privacy Notice”, you confirm that you have read this notice and agree to the processing of your personal information as described.